Rappahannock Electric Cooperative warns its members about scam artists that are trying to get your money.
The cooperative says, “potential thieves have attempted to scam members by calling to demand immediate payment of bills. With several REC members having already encountered the scammers, REC sends a warning to all of its members to not become a victim of this crime.”
Maxie Rozell, REC’s director of safety and security, explains, “The callers claim the electric service will be disconnected unless the bill is paid within hours. In addition, they have claimed there to be a problem with the electric meter that could result in a fire if payment for replacement is not made immediately.”
REC also says it will notify its customers if payment has not been received and disconnection of their electric service is pending. The cooperative’s customer service representatives do not demand immediate payment, but can take payments over the phone when necessary. REC also does not charge its members to replace electric meters.
Finally, the cooperative explains, the scammers have been targeting Spanish-speaking customers, the elderly and businesses throughout Virginia, but all customers should be aware of the possibility of being scammed. If you have questions or concerns about a phone call from someone claiming to be an REC employee, report the suspicious activity to the Cooperative by calling 1-800-552-3904.
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