"We got at least one hundred letters from these people. I thought she was kidding, until I saw the envelopes," said David Miller of Winchester.
"No, she was right!"
104 letters, to be exact.
That's what was waiting for the Millers in their mailbox recently from AT&T.
When the couple moved two years ago to their current location, they discontinued their phone service with AT&T.
The company told the Millers they had a $20 credit on their account, and that they would mail a refund to them.
The only problem? AT&T was sending their refund check to their old address.
"About a week ago, we gave them our new address, and next thing we know, we get 104 letters from ATT telling us we changed your address, we've got everything updated."
They aren't quite sure how no one caught the mistake.
At a first-class discount mail rate, it cost AT&T more than thirty dollars to mail those letters.
"It's got to run an arm and a leg," he said.
"Not just the postage, but getting it printed, sending it, the post office has to get it, to me it's just excess. And then we wonder why postal rates go up."
The Millers still haven't received their rebate check, but they can't help but hope that AT&T makes another "mistake"...
"104 checks would be nice!" he laughed.