Watch TV3 Winchester News at 6AM, 6PM, 7PM & 11PM Weeknights on Comcast Channel 3!!
Virginia Satellite Radar
Click Radar for Animation
Winchester Currents
Fair and 77 degrees F at Winchester Regional, VA
Fair
Winds are West at 13 Gusting to 17 MPH. The pressure is 30.06" and the humidity is 51%. The heat index is 79. Last Updated on Jul 24, 1:00 pm EDT.
tv3winchester.com Online Poll
Do you feel the schools in our area have enough funding to educate kids properly?

Yes
No


Contact Us
Couple Receives 104 Letters from AT&T Save Email Print
Posted: 4:59 PM May 8, 2008
Last Updated: 9:34 AM May 9, 2008
Reporter: Jenny Brockwell
Email Address: jenny@tv3winchester.com

A | A | A

"We got at least one hundred letters from these people. I thought she was kidding, until I saw the envelopes," said David Miller of Winchester.

"No, she was right!"

104 letters, to be exact.

That's what was waiting for the Millers in their mailbox recently from AT&T.

When the couple moved two years ago to their current location, they discontinued their phone service with AT&T.

The company told the Millers they had a $20 credit on their account, and that they would mail a refund to them.

The only problem? AT&T was sending their refund check to their old address.

"About a week ago, we gave them our new address, and next thing we know, we get 104 letters from ATT telling us we changed your address, we've got everything updated."

They aren't quite sure how no one caught the mistake.

At a first-class discount mail rate, it cost AT&T more than thirty dollars to mail those letters.

"It's got to run an arm and a leg," he said.

"Not just the postage, but getting it printed, sending it, the post office has to get it, to me it's just excess. And then we wonder why postal rates go up."

The Millers still haven't received their rebate check, but they can't help but hope that AT&T makes another "mistake"...

"104 checks would be nice!" he laughed.

More Stories
Grafton Negley Award

Winchester Dog Park

Accidental Shootings

FCPS Preparing For A New Year

"Don't Bug Me!" Presentation At MSV

30th Gallon of Donated Blood

New DMV Kiosk

Make Someone Smile Week

Post Your Comments
First Name:
Location:
Enter Comments: characters left
Email (optional):
Email will not be displayed on site. For station contact purpose only.
AP National Video